When it comes to custom homes, we call our process “from the foundation to the forks,” and we stand by that. We think the structural integrity of the foundation and the location of your forks in your finished kitchen cabinetry as being equally important. Our commitment to you and building your dream home starts from our first meeting and is carried through the duration of the process. Rest assured that no payments are ever made by a client until after schematics have been finalized, and also know that we will be as involved as you would like. Some of our clients rely on us to manage the entire design, construction and interiors process, while others pick and choose.
Let’s start at the beginning: each project begins with a meeting and site visit to gather a full understanding of what you are looking for and what your needs are. After the initial meeting, every client receives both hand drawn and 3D modeled schematics which are tweaked until the client is completely satisfied. While we are very honest with clients when we feel that something may or may not work, our number one job is to listen.
You can trust that the level of detail that the Defining Home Design Group considers through every aspect of your project is above and beyond what is delivered by most other firms. This dedication to detail results in fewer mistakes and miscommunications, thus saving money and time.
In addition to the design process, our team at Defining Home can be involved with any of the ancillary details of a project if those should be requested, including: landscaping, pools, gates, audio visual needs, and specialty orders from artisans. A result of doing this for our clients throughout the years has provided us with strong relationships with third party vendors that we know and trust. We also work very closely with the builders that we explicitly trust to do the best job for our clients.
Managing the expectations of our clients is not only our priority, we aim to exceed expectations with every custom home project with which we are involved. Our firm has multiple repeat architecture clients who have returned to us time and again, and we believe firmly that return business is the result of a happy client whose expectations were exceeded.